Business Administrator Apprentice

FERDINAND BILSTEIN UK LIMITED

Apprenticeship Level 3
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About the Role

This is an exciting opportunity for a Level 3 Business Administrator Apprentice to join the team. You must be enthusiastic, logical, well organised and to able to work on your own initiative. This apprenticeship offers a valuable opportunity to gain hands-on experience and develop essential skills in various aspects of business administration.

Under the guidance of experienced professionals, the apprentice will contribute to daily operations, learn administrative processes, and support organisational goals. We are looking for someone who has a passion for customers and our business. This role will require you to have a great attitude and high levels of motivation. You will be able to work well both as an individual and as part of a team.

Other duties include:

  • Handle incoming calls
  • Data Entry
  • Document Processing
  • Emails and correspondence
  • Process orders when received across multiple channels
  • Deal with customer enquiries
  • Liaise with our Carriers to provide delivery updates
  • Liaise with our Purchasing team to provide despatch updates
  • Record and refer any customer complaints
Due to our location you will ideally have your own form of transport as their are no public transport links to our offices.
  • A full time permanent position may be considered upon successful completion of this apprenticeship.

About the Training

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administrator apprenticeship, with support from your employer and the Chesterfield College Group.

As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete English and Maths
Functional Skills which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional
certificates of recognition for these qualifications.

About the Employer

All business activities within the bilstein group are based on clearly formulated guidelines. This plants "we" as the focus point, and creates the basis for a family environment and exceptional working conditions. Our most important goal is customer satisfaction: because customer success is also the success of the bilstein group. Partnerships designed for long-term cooperation are based on mutual benefit and are characterised by open, respectful business relationships and reliable services. Part of our responsibility also covers nature. The bilstein group strives to conserve and preserve the environment as far as possible through the economical use of resources and modern production processes.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Training Provider

CHESTERFIELD COLLEGE

Course/Training

Business administrator (level 3)

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