Business Administrator Apprentice

Newbirth Care is a growing CQC-registered care provider and staffing agency. We’re looking for a sharp, organised and people-focused administrator to join our Doncaster team. You’ll handle everything from staff onboarding, compliance and rota support to client queries and general office coordination. No two days are the same!

We’ve got a fantastic opportunity for a Business Administrator to join our Doncaster team. This is a role for someone who thrives in a dynamic, fast-paced care environment, with a passion for high standards, people, and processes.

Working closely with our registered manager and operations team, you’ll play a key part in ensuring our service runs smoothly behind the scenes—from onboarding new staff to keeping documentation watertight, tracking compliance, managing schedules, and supporting clients with queries.

You’ll be the glue that holds things together. Each day will bring something new, but you can expect to:

• Manage key administrative processes across our care and recruitment divisions
• Coordinate staff files, training records, DBS checks, and compliance documents
• Monitor emails, handle inbound enquiries, and keep client records up to date
• Support the onboarding of new care workers and health professionals
• Assist in rota scheduling, timesheet logging, and payroll preparation
• Track KPIs, update logs, and maintain our internal SharePoint/CRM systems
• Respond professionally to client queries, complaints, or requests
• Provide ad-hoc support with marketing, invoicing, policies, or events
• Help maintain excellent CQC readiness, audit trails, and quality standards
   

• In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
• Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
• You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours