IT Apprentice
Barnsley College
Apprenticeship Level 3
Apply by:
About the Role
Barnsley College is seeking a motivated and enthusiastic IT Apprentice to join our dynamic IT Services team. This is an excellent opportunity to gain hands-on experience in a professional environment while working towards a nationally recognised qualification in Information Technology.
Key Responsibilities:
- Assist with the installation and configuration of computer operating systems, applications, and hardware.
- Provide first-line technical support to staff and students via phone, email, and ticketing systems.
- Perform basic troubleshooting for hardware, software, and network issues under supervision.
- Maintain accurate records of IT assets, deployments, and service requests.
- Support the Service Desk team in resolving incidents and escalating complex issues when necessary.
- Prepare and set up IT equipment for classrooms, offices, and events.
- Follow College IT policies and procedures to ensure data security and compliance.
- Keep up to date with industry developments and actively participate in training sessions.
Possible Career Routes upon completion:
- IT Support Technician / Service Desk Analyst.
- Network Technician / Junior Network Engineer.
- Cybersecurity Support Technician.
About the Training
About the Employer
We are an outstanding further education college. With a wide range of over 300 courses covering subjects from Animal Care, Business and Catering, to Forensics, Motorsport and Performing Arts, our campuses offer purpose-built accommodation for each subject to ensure that our students are learning in industry-standard facilities that reflect the environment you will work in after finishing your studies.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Logical
- Team working
Training Provider
BARNSLEY COLLEGE
Course/Training
Information communications technician (level 3)
Apply by: