College Curriculum Administration Apprentice
RNN Group
About the Role
The Administration Apprentice is a key part of the College’s Administration Team, working within a team that supports both learners and staff throughout the academic year. This role is extremely important in assisting the Administration team achieve its goals which link into the College’s mission.
This role will see you become part of a very important function in a large college group.
We will ensure that you learn business administration processes and systems. Specifically, we will help you to develop skills in understanding different types of information, such as word processing, data analysis and inputting, producing and distributing a variety of correspondence, reports and documentation. You will maintain a range of information systems used throughout the college and be committed to providing excellent customer service to both internal and external clients.
Through a proactive, enthusiastic and customer-focused approach, you will help the college achieve our mission to provide skills for the future of our students and community, through outstanding teaching and learning. Your work will ultimately lead to an increased number of enrolments, highly accurate data plus positive development of the college's reputation.
Job duties we will support you to learn:
- Undertake a range of administration duties to assist the department in providing an effective service to staff and students.
- Work with a range of Microsoft Office/Google Packages to produce documents to a high standard and in a timely manner.
- Develop knowledge of internal systems.
- Provide first-class customer service to internal/external customers.
- Possible progression to other roles within the organisation.
- RNN Group has an excellent track record of retaining and further developing apprentices into permanent positions following their training.
About the Training
- Business Administrator Level 3 Apprenticeship Standard.
- Functional Skills maths Level 2 (If required).
- Functional Skills English Level 2 (If required).
- Monthly Day Release online (6 hour sessions) and 10 weekly onsite reviews & observations.
About the Employer
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Good attitude to work
- Supportive and dedicated
- Friendly and approachable
Training Provider
RNN GROUP
Course/Training
Business administrator (level 3)