Business Support Apprentice

DENNIS EAGLE LIMITED

Apprenticeship Level 3
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About the Role

On this apprenticeship you’ll support with the general Business administration functions and provide support to the Field Sales team. You’ll also collaborate with all departments to support the overall Business aims. You will be working towards the Business Administrator Level 3 standard.

General duties:

• Meet and greet visitors.
• Answer and direct phone calls.
• General office support roles.
• Ordering stationery, PPE, company merchandise
• Support social activities and functions such as Christmas parties, hotel bookings, catering bookings.
• Prepare meeting rooms.


Data inputting:

• Booking timesheets.
• Scanning paperwork and saving to relevant files.


Purchase ledger:

• Invoice checking.
• Statement checking.
• Sorting purchase ledger queries.

Sales:

• Schedule demonstration vehicles, including all vehicle movements and specifications.

Engineering support:

• Type approval administration and documentation.
• General support duties as required.


Reporting and IT:

• Compile and update various reports/schedules using IT software such as Microsoft Office.
• Share information effectively with colleagues.
• Internal H&S and quality audits.

Accountabilities & Commitments Required:

Commitment to uphold the company values.

• Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.
• Confidence to engage in a working group as well as working on their own to deliver, within required timescales.

Please note that you may be asked to carry out tasks other than the above that are deemed by your manager to be appropriate, reasonable and within the remit of your role. You will be expected to carry out these ad hoc tasks as requested. Accountabilities & Commitments Required: • Commitment to uphold the company values. • Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets. • Confidence to engage in a working group as well as working on their own to deliver, within required timescales.

There may be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.

About the Training

  • Business Administrator Level 3 apprenticeship standard
  • End Point Assessment
  • Work Based Training
  • Monthly Assessor Sessions

About the Employer

Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Team working
  • Initiative
  • Working to Deadlines
  • Task Prioritising
  • Good Timekeeper
  • Positive Attitude
  • Perseverance & Determination

Training Provider

INTEC BUSINESS COLLEGES LIMITED

Course/Training

Business administrator (level 3)

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