Apprentice Administrator
Mill Road Surgery
Apprenticeship Level 3
Apply by:
About the Role
This position offers a great opportunity to gain a business admin qualification. You will be involved in speaking with patients, GPs and providing admin support throughout the practice. Duties include: liaising with other outside agencies including hospitals, ambulance control or other bodies by either phone or e-mail, and issuing of prescriptions.
- Making patient appointments over the telephone or with direct patient contact, this includes booking into the hubs where appropriate
- Reception of patients and other visitors to the practice
- Accurately recording requests for home visits and ensuring patient medical information is available to the doctor
- Liaising with other outside agencies including hospitals, ambulance control or other bodies by either telephone or e-mail
- Issuing of repeat prescriptions
- Data input
- Registration and documentation of new patients and temporary residents to the practice, including reorganisation of patient notes when they are received, ensuring new patient checks are carried out
- Updating of patient details on the notes and computer
- Completion of tasks
- Reviewing and actioning test results when needed
- Monitoring of the recall system
- Dealing with the incoming post, scanning, and distributing it to the appropriate member of staff
- Photocopying of patient records for legal purposes
- Ensuring equipment on loan to patients is recorded and returned and the equipment is cleaned and fully functional
- Ordering stocks and supplies as necessary
- Dealing with ad-hoc requests from other members of the Primary Health Care Team
- Responsibility for checking and securing the premises, setting the security alarm
- Any other duties as may be allocated from time to time according to the needs of the practice
- A possible full-time job opportunity
About the Training
- Level 3 Business Administrator Aprenticeship Standard
- Training will be provided by The Sheffield College
- Attending college either remotely or on site once a month
About the Employer
An apprenticeship at Mill Road Surgery offers a fantastic opportunity to gain a qualification combined with valuable work experience at one of Sheffield’s GP Practices. We are one of five practices in a Network who work together to provide services to patients in the North of Sheffield.
Your apprenticeship will be in a secure and stable environment for you, with on-the-job training to make sure you become a valued member of the workforce from the start. As an employee, you will work within our policies and guidelines whilst you are working with us.
We are a friendly practice team and are looking for an applicant who wants to work in a patient/public environment, have good telephone and keyboard skills, enjoys a varied job role, and is flexible in an approach to work. You will need to have a good understand of confidentiality and what that means in a healthcare setting. In return we will support you through your qualification and ensure you have a good grounding to further your career.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Training Provider
SHEFFIELD COLLEGE, THE
Course/Training
Business administrator (level 3)
Apply by: