Apprentice Receptionist & General Administrator

This role is at Kinvara Private Hospital, a state-of-the-art private hospital based in Rotherham. The hospital provides a number of surgical and medical services. Be part of a team providing an efficient reception and administrative service to colleagues, patients and visitors. Candidates must be over 18 to apply due to insurance reasons.

• Serve patients and visitors by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcome patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimise patients’ satisfaction, provider time, and treatment room utilisation by scheduling appointments in person or by telephone.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Protect patients’ rights by maintaining confidentiality of medical and personal information.
• Maintain operations by following policies and procedures, reporting needed changes.
• Contribute to team effort by accomplishing related results as needed.
• To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries 
• Scanning and filing of documents 
• Processing of emails 
• Assisting the team and Manager with day to day duties

You will be enrolled at Rotherham College; giving you the training and support you need to become an all-rounded and qualified administrator. You would have regular tutor sessions and constant access to support both face to face and on line classes.

• You will undertake The Level 3 Business Administration apprenticeship standard.