Business Administrator Apprentice

This role is situated within the Health and Safety department at Barnsley College and offers an exciting opportunity. The position focuses on cultivating a highly transferable set of knowledge, skills, and behaviours that can be applied across various sectors. The role entails working independently and collaboratively within a team.

Main Duties:

Record and Document Production:

• Produces accurate records and documents, including emails, letters, files, payments, reports and proposals
• Makes recommendations for improvements and presents solutions to management
• Draft correspondence, write reports and able to review others' work
• Maintain records and files
• Handle confidential information in compliance with the organisation's procedures
• Coaches others in the processes required to complete these tasks

Decision Making:

• Exercises proactivity and good judgement
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a sensible way
• Seeks advice of more experienced team members when appropriate

Interpersonal Skills:

• Builds and maintains positive relationships within their own team and across the organisation
• Demonstrates ability to influence and challenge appropriately
• Be a role model to peers and team members, developing coaching skills as knowledge and skills are gained

Communication:

• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
• Use the most appropriate channels to communicate effectively.
• Agility and confidence in communications, carrying authority appropriately
• Applies social media solutions
• Answers questions from inside and outside of the organisation, representing the organisation

Quality:

• Complete tasks to a high standard
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work
• Review processes autonomously and make suggestions for improvements
• Share administrative best-practice across the organisation e.g. coaches others to perform tasks correctly
• Application of problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues

Planning and organisation:

• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation)
• Manages resources e.g. equipment or facilities
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
• Takes responsibility for logistics e.g. travel and accommodation

Project Management:

• Use relevant project management principles and tools to scope, plan, monitor and report. Plan required resources to successfully deliver projects
• Undertake and lead projects as and when required

• Delivery to be completed on-site and 6 hours per week off-the-job training either at Barnsley College or your place of work
• Student to complete an Intermediate Technical Certificate as a Business Administrator Level 3 Apprentice
• Functional skills in maths and English, if required