Apprentice Administrator
IPM HOLDINGS GROUP LIMITED
About the Role
The Apprentice Administrator will support the day-to-day running of the office by providing administrative assistance across multiple departments. This role is designed to develop key business, organisational, and communication skills while working towards a recognised qualification.
General Administration
- Answering phone calls and directing enquiries appropriately
- Responding to emails in a professional and timely manner
- Filing, scanning, and maintaining accurate records (digital and physical)
- Data entry and maintaining internal systems
Office Support
- Assisting with the preparation of documents, reports, and presentations
- Supporting scheduling of meetings and diary management
- Assisting with ordering office supplies and managing stock levels
- Ensuring office areas are organised and presentable
Operational Support
- Supporting supervisors and managers with day-to-day tasks
Assisting with compiling reports (e.g. staffing, audits, or performance data) - Updating trackers, spreadsheets, and internal systems
- Assisting with onboarding paperwork and compliance documentation
Customer & Client Interaction
- Acting as a first point of contact for clients, visitors, and staff
- Maintaining a professional and helpful approach at all times
- Supporting communication between departments and external contacts
Learning & Development
- Completing all coursework and requirements as part of the apprenticeship programme
- Attending training sessions and reviews as required
- Demonstrating willingness to learn and develop new skills
- Applying learning directly to day-to-day work
The candidate must be able to travel to and from the business address in Killamarsh S21 1TZ.
Opportunity to move into a full-time role upon completion of the apprenticeship.
About the Training
College will be one day a week. College is based at the Career Development Centre, Cricket Inn Road, Sheffield, S2 1TR.
You will be working towards a Level 3 Business Administration standard.
About the Employer
IPM Group is an award-winning, multi-service security and facilities management organisation combining knowledge and expertise from a range of sectors, including CCTV, Security Services, Stadium & Event Management, Access Control, Commercial Cleaning, Facilities Management, Fire Protection, IT & Telecoms and more
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Training Provider
SHEFFIELD CITY COUNCIL
Course/Training
Business administrator (level 3)