Level 4 Hospitality Management Apprenticeship

ASTRABOUND LIMITED

Apprenticeship Level 4
Apply by:  

About the Role

Join Astrabound, Doncaster’s top venue for 0–8s, as a Hospitality Manager Apprentice. Enjoy access to sister site Go Bounce, serving ages 6–16. Gain hands-on leadership experience, work in a fun, dynamic setting, and earn a nationally recognised Level 4 qualification while you get paid.

  • Work a regular operational station such as café, reception, floor walking, parties, or kitchen to build core skills
  • Support the daily running of the venue, including rota planning and team supervision
  • Deliver outstanding customer service and handle guest enquiries professionally
  • Shadow and work with the management team to develop and test leadership skills
  • Assist in organising and delivering birthday parties and group bookings
  • Be part of a fun, energetic team and contribute fresh ideas to keep the venue exciting and up to date
  • Maintain high standards of health & safety, cleanliness, and food hygiene across all areas
DBS check Weekend and evening availability Reliable travel to the Doncaster venue

Successful apprentices may progress into permanent supervisory or management roles within our business, including Duty Manager or Assistant Venue Manager positions. There may also be opportunities to continue training and advance into senior operational or multi-site management roles within the wider group.

About the Training

Training will be delivered through a blend of on-the-job learning and structured support from HIT Training. Apprentices will attend regular face-to-face and online sessions with a dedicated HIT Vocational Trainer. Sessions typically take place every 4–6 weeks and are arranged around shift patterns to minimise disruption. All training is delivered in the workplace, with no requirement to travel to a college site. Additional support is available for English and maths if required.

About the Employer

Astrabound Limited is a well-established family entertainment centre based in Doncaster, serving the local community since 2008. Specialising in providing a safe, engaging, and high-energy play environment for children aged 0–8 years, we are committed to creating memorable experiences for families. Our team is passionate about hospitality, customer service, and child-focused fun. We are also proud to be linked with our sister venue, Go Bounce, which caters to children aged 6–16, offering trampoline-based activities and birthday party experiences. Together, our venues provide a dynamic, inclusive, and fast-paced environment for team members to grow, learn, and lead. We value creativity, energy, and a strong commitment to service excellence.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience
  • Physical fitness

Training Provider

HIT TRAINING LTD

Course/Training

Hospitality manager (level 4)

Apply by: