2025 Digital Infrastructure Apprentice

Do you have a problem solving mind-set and are you solutions focussed? Are you passionate about driving continuous improvement to ensure the best outcomes for service users? This apprenticeship is an exciting opportunity to support the Thales UK digital transformation, working alongside industry experts within our Data Digital Competency Centre.

The Digital Infrastructure Apprentice is a role within the UK Data Digital Competency Centre that forms part of the growing data & digital organisation focusing on delivering the vision of the Chief Data Officer. The role is part of an enablement team focusing on delivering a strong and dynamic digital platform.

The successful applicant will join a growing team in a large Thales function.

You will be able to:

• Take on workloads, as well as deliver solutions from requirements
• Be a good communicator with strong organisational skills and an appetite to learn
• Be able to create roadmaps for associated technologies
• Have a desire to deliver process improvements and a continuous improvement mind-set

Key Responsibilities:

• To support the Business Intelligence capability throughout Thales UK
• As a member of the Technology & Enablement squad you will deliver and support our digital platform services that are “best in class” to support the needs of the various businesses and functions
• Action life cycle events based on the infrastructure roadmap, following the change management process
• Create and maintain accurate records of Infrastructure services and assets, including documentation
• End to end call management of incidents through to resolution as required to ensure the incidents are fixed to the satisfaction of the customer and in-line with SLAs
• Monitoring the platform and ensure platform capabilities are developed in a consistent and coordinated approach
• Configuration and deployment of Microsoft PowerBI suite and other software
• Security Group account creation and management in Active Directory and NT
• Adherence to Thales procedures, working practices and department specific processes
• Help push our drive to the cloud for BI and analytic solution

This is an 18-month programme aligned to the Level 3 IT Solutions Technician Apprenticeship standard. Delivered in partnership with our specialist provider partner, this programme will be delivered via a virtual learning model - including live virtual sessions, online learning and one-to-one coaching. The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business.