Technical Apprentice

As a Technical Apprentice, you'll play a vital role in ensuring the smooth operation of our IT department. Under the guidance of our experienced ITAD Manager, you'll work alongside a dynamic team of IT Technicians and Technical Operatives in a fast-paced warehouse environment.

Technical Apprenticeship Key Responsibilities:

• Managing stock levels and ensuring you are being productive daily
• Maintain records/logs of incoming and outgoing shipments including managing Excel spreadsheets
• Stock control of IT assets and accessories
• Manifesting of electronic devices into a bespoke tracking system
• Diagnostics and troubleshooting
• Using approved erasure software to wipe all sensitive information
• Follow directions from the head technician and management
• Ensure that you comply with all Health & Safety procedures and internal policies

Technical Apprenticeship Key Skills and Knowledge:

• Energetic and proactive with a positive, can-do and friendly personality
• Ability to work in a fast paced, pressurised environment
• Excellent problem-solving and communication skills
• Outstanding organisational and time-management skills
• Ability to manage large stock volumes to ensure all stock levels are 100% correct
• Ability to use web-based software packages
• Ability to use all Microsoft Applications including Excel and Access

• Level 3 IT Solutions Technician (Data Technician) apprenticeship standard qualification delivered via virtual learning platform sessions
• With support from specialist trainers and 121 skills coach you will use our learning platform "Aptem" to complete learning on the apprenticeship program
• IT Vendor training will also be provided