Data Admin Support Apprentice

Are you highly organised, friendly, and looking to kick-start your career in a fast-paced, creative environment? Join our growing team where you'll play a key role in delivering outstanding service to our valued clients. You’ll be responsible for supporting the day-to-day admin and order processing tasks that keep our operation running smoothly.

• Processing client orders using our bespoke online portal and internal systems (full training provided)
• Supporting the team with daily administrative tasks as required
• Checking deliveries to sites and producing proof of delivery (POD) reports
• Communicating with courier companies to resolve delivery issues
• Answering inbound calls from clients and providing helpful, friendly assistance
• Providing general day-to-day support to the Client Services Team
• Maintaining accurate records of client orders, delivery logs, and service issues
• Compiling and updating internal reports using Excel and other data tools
• Assisting with data entry, validation, and basic analysis to support client service improvements
• Monitoring KPIs and service metrics to help identify trends or areas for improvement

Why choose our Data Essentials apprenticeship? 
 
QA’s Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth. 
 
QA's Data Essentials Level 3 apprentice will learn to: 

• Source, format and present data securely, using Microsoft Excel, Power BI and SQL
• Analyse structured and unstructured data to support business outcomes 
• Blend data from multiple sources as directed
• Communicate outcomes appropriate to the audience
• Apply legal and ethical principles when manipulating data

QA’s Data Essential Level 3 apprenticeship programme enables your organisation to: 

• Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
• Create and develop analysts for the modern workplace by reskilling your existing talent or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
• Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions 

Tools and technologies learned: Apprentices will learn to use Microsoft Excel and Power BI.