Mortgage Administration Apprentice

Are you looking for a career in the financial services sector? Do you want to develop your skills, gain practical experience and complete a professional qualification, whilst earning a wage? We are looking for a Mortgage Administrator Apprentice who can act as the first point of contact for our clients and deliver exceptional customer service.

As part of your role, you will be:

• Speaking to clients to collect relevant information and adding it to the relationship management database
• Checking all client records are complete, correct and up to date
• Dealing with client queries and providing basic product information
• Submitting client information to the mortgage lender
• Managing the mortgage advisers’ diaries and supporting them to process mortgage applications
• Liaising with lenders, solicitors and estate agents to proceed the mortgage applications along to completion. 
• Answering the phone and fielding client and lender messages 

• Your apprenticeship will be delivered at your place of work
• You will need to spend approximately six hours per week completing your training which will include attending masterclasses, completing assignments, participating in group discussions and shadowing colleagues