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Business Support/Customer Service Apprentice

MOWBRAY MANUFACTURING CO LIMITED

Apprenticeship Level 2
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About the Role

Looking for a career opportunity within an office environment? Train while you earn with this family-run craft-based business. If you want support and opportunity in a dynamic working environment, this is the apprenticeship for you! Mowbray Manufacturing are looking to extend their excellent team by recruiting an Apprentice to help their busy team.

As a Business Support/Customer Service Apprentice, you'll be responsible for (but not limited to) the following:

  • General office duties, administration, customer service enquiries;
  • Assist in the postal room
  • Chase up quotes and log sales information
  • Build business relationships by telephone and explain our products and role in the market
  • Coordinate incoming and outgoing mail
  • Assist with website management
  • To request written quotes from suppliers for materials to be delivered to our premises;
  • The use of relevant software packages
  • Assist with marketing campaigns

You’ll develop your skills alongside the management team and experienced admin workers, learning a variety of duties and supporting the whole business to grow. You’ll be taught and mentored by people who are well versed in academia, to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a fantastic team, then please apply now! This apprenticeship and opportunity with Mowbray will be highly competitive, so please don’t miss your chance!

This is a successful business with a fantastic reputation that works to a tight schedule. They are looking for someone who can get there in a morning punctually (think about the location of the business and transport links), listen/learn and use their own initiative to quickly become a valued and productive team member.
  • Further and higher skill development within the business. A lifelong career with Mowbray Manufacturing

About the Training

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful Business/Customer Support Apprentice

About the Employer

Information about the company Woodware Repetitions is a well-established craft-based business that has been traditionally servicing the needs of tool makers in Sheffield and the United Kingdom for many years. In 2019, the business was taken over by the Mowbray Manufacturing Co Ltd and continues to trade from the original premises in Mowbray Street, Sheffield. The business specialises in the manufacture of hand tool handles, including turning tool handles, file handles, chisel handles and knife handles.

Skills Required

  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

Training Provider

RNN GROUP

Course/Training

Customer service practitioner (level 2)

Apply by:  
Apply now on the GOV.UK apprenticeship site