Apprentice Trade Counter Assistant

TRU PLASTICS LIMITED

Apprenticeship Level 2
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About the Role

Tru Plastics is seeking an apprentice who is dedicated and has a real interest in Customer Service to join their wonderful team. The successful candidate will enrol onto a Level 2 Customer Service apprenticeship. This is a great opportunity to build a career with a growing company who value their staff and their development.

  • Helping unload deliveries from suppliers and helping to keep
    the depot clean and tidy with general housekeeping duties.
  • Answering the telephone in a polite and pleasant manner.
  • Serving customers over the trade counter and helping with general enquiries.
  • To complete the customer service practitioner level 2.

Possible progression onto further employment within the business and onto higher apprenticeships.

About the Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

About the Employer

Tru Plastics Limited was founded in 1997 as a small family run business operating from 4 trade outlets. Following the success and growth of the whole business, we acquired Seal Service Limited, a business that was originally founded in 1987. This enabled us to create a healthy building products distribution business with over 100 staff over 17 trade outlets. The combination of the two companies formed the TruSeal Plastics Group. In addition to our core products our growth has enabled us to expand and offer additional products such as windows, conservatories, roofing materials, insulation products, flooring products, cladding and associated products to complement our portfolio. At TruSeal we value our clients and employees. We aim to guide, offer training and give the best advice utilising the 20 years plus

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Training Provider

APPRENTICE TEAM LTD

Course/Training

Customer service practitioner (level 2)

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