Apprentice Customer Service Representative

This is an exciting opportunity to join our supportive and friendly team as a customer service apprentice. You will work in our customer service team, providing an exceptional service to our customers, both new and existing whilst working towards a Level 2 qualification.

Your day to day duties and training will include:

• Maintaining, Improving and developing good customer relations.
• Increasing the company's market share with an already established customer database.
• Dealing with customer requirements in an efficient way.
• Working closely with the Sales Director using strategy and training to provide an overall positive customer experience.

• In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
• Our training is all completed remotely via Teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
• You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours