Apprentice Business Support (Internal Sales)

G D WOODWORKING LTD

Apprenticeship Level 3
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About the Role

This is a fast paced position and a high level of customer service is required and you will be expected to execute the role responsibly, independently and proactively and there will be opportunities to eventually progress into a senior sales role so this is suited to an ambitious person.

With RNN Group support, this Apprenticeship will give you an insight into GD Woodworking and how a large business operates.

This role will specifically develop you into a professional  Administration specialist in a large organisation.

You will learn the skills, knowledge and behaviours to be able to:

  • Support the senior sales team as and when needed
  • Work closely with the sales team sharing information and helping each other 
  • Interact with customers when quoting replacement parts by both phone and e-mail
  • Preparing quotations for new developments
  • Answer the phone

A high level of customer service is required so you will be expected to execute the role responsibly, independently and proactively and there will be opportunities to eventually progress into a senior sales role so this is suited to an ambitious person.

Driving licence will be required to progress in the role

About the Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Business Administrator Level 3 Apprenticeship Standard

Functional Skills maths Level 2 (If required)

Functional Skills English Level 2 (If required)

Monthly Day Release online (6 hour sessions) and 10 weekly onsite reviews & observations.

About the Employer

Over the past 30 years we have built a solid reputation in our field, manufacturing timber staircases for many national house builders and commercial clients. With a strong team of over 100 people working at our 80,000 sq ft factory, we have the capacity to meet the high volume demands with ease. We use the latest in CNC technology to ensure precision engineering and speed go hand in hand when manufacturing our staircases. We are currently delivering in excess of 600 staircases per week to developments throughout the UK. In this time we’ve tailored our products, processes and service to work alongside the fast paced demands of a commercial site.

Skills Required

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Patience

Training Provider

RNN GROUP

Course/Training

Business administrator (level 3)

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