Level 3 Business Administrator Apprenticeship - Waverley Junior Academy (ACET)

This is an exciting role and is a key appointment in supporting an excellent learning environment for pupils within the academy. It may be attractive to those already in an administrative/reception role, or those who can demonstrate transferable skills from another role. Applications are invited from enthusiastic and positive individuals.

1. Reception

• To provide a highly professional first point of contact for the academy
• To answer all incoming telephone calls in a timely and effective manner, directing calls and or taking messages as appropriate
• To ensure the safeguarding of children is the highest priority, conducting appropriate checks and ensuring appropriate supervision for visitors, contractors etc.
• To meet and greet all persons coming into the academy in a professional, polite and friendly manner – this will include parents/carers, pupils, general visitors, delivery personnel, contractors etc., mindful of safety and security of the whole academy community
•  To ensure visitors are allowed access to the site without delay (notwithstanding safeguarding checks), following all relevant systems, including our required signing in procedures and provision of identification badges, prior to them proceeding further onto the academy site
• To efficiently and accurately relay information, messages etc. provided by visitors and telephone callers to the relevant person(s) in the academy – this may be achieved by email, telephone, or personal delivery of the information/message to the individual involved
• To respond appropriately to pupil enquiries as required
  • To ensure reception area is welcoming and maintain its general tidiness
• Provide tea/coffee etc. for visitors as required
• To ensure reception area is welcoming and maintained to a high standard

2. Administration

• The processing of incoming and outgoing general email and postal mail – ensuring both are directed in a timely manner to the relevant person
• When requested by appropriate staff, to contact parents/carers by letter or telephone to provide information relating to the academy or individual pupils
• Updating and maintaining academy records which may include registers, pupil databases etc. as
  required
• Providing support for the organisation of meetings as required, e.g., room booking, setup, refreshments etc.
•  Photocopying, faxing, filing of documentation

3. Finance

• To contribute towards the efficient collection, checking, balancing and banking of all monies
• To assist in efficient purchasing, ordering, receipt and processing of invoices for materials, goods and services for the academy
• To assist in ordering of goods and services used by the academy in accordance with financial regulations and standing orders
• To complete relevant documentation in respect of educational 

4. General Duties and Responsibilities

• With guidance from the Finance and Administration Officer, undertake the various tasks required in a busy junior academy office
• To maintain the confidentiality of the working environment
• Support and maintain a positive working environment between colleagues across the academy and trust
• Support academy events, such as plays or awards ceremonies, which may on occasion involve working different hours (for which payment will be made)
• Monitoring of pupils during lunchtime
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person in accordance with the policy

The role is based at Waverley Junior Academy however it may involve working at other academy locations within the trust.

• Apprenticeship Standard: Level Business Administrator Apprenticeship
• Duration: 18 months (plus 3 months EPA)
• Training Provider: LMP Education (Rate My Apprenticeship Best Training Provider 2024/2025)
• All training will be done remotely
• Training schedule tbc