Business Administrator Apprentice

We are seeking a meticulous and dedicated Administrator Apprentice with a strong work ethic. You will support the team by performing various office tasks and gaining practical experience. This role is ideal for individuals looking to develop their skills in a professional environment while working towards a qualification in administration.

The successful candidate will be capable and motivated to provide proactive support to management and the care staff team, ensuring the delivery of a high-quality and commercially successful service.

Key responsibilities include:

• Utilizing software packages to analyse and present data.
• Responding to telephone, email, and in-person inquiries.
• Preparing financial documents and reports.
• Learning relevant healthcare laws, CQC regulations, compliance, etc.
• Assist in managing office supplies and inventory.
• Handle incoming and outgoing correspondence
• Support the Registered Manager and Business Dev Manager in the day-to-day operations of the business.
• Provide support to the care staff team.
• Contribute to staff recruitment, training, and development, identifying training needs and opportunities for professional growth.
• Act as a role model to staff, demonstrating professionalism, integrity, and a commitment to the highest standards ethical practice.
• Perform clerical and administrative tasks efficiently.
• Maintain organized filing systems both electronically and physically.
• Have responsibility for planning and managing own time and workload.
• Plan, chair and record minutes of meetings.
• Take charge of stock control, room bookings, events, travel and accommodation.
• Develop in-depth understanding of internal company policies and key business policies relating to the sector.
• Maintain privacy and handle confidential information in compliance with the organisation’s procedures.
• Seek advice from more experienced colleagues, when necessary, to aid decision making.

Data Entry and Management:

• Enter and update information accurately in databases and spreadsheets.
• Maintain and review data/information/records.
• Assist in preparing reports, presentations, and documents as required.
• Ensure data integrity and confidentiality.
• Review processes and make suggestions for improvements including implementing improvements.

Customer Service:

• Respond to telephone, email, and in-person inquiries in a professional manner.
• Assist visitors and clients by providing information and directing them appropriately.
• Support the team in maintaining positive client relationships.
• Build and maintain positive relationships with a range of internal and external people.
• Use verbal and written communication/correspondence to a range of stakeholders.

Meeting and Event Coordination:

• Schedule and organize meetings, including booking meeting rooms and arranging necessary equipment.
• Prepare and distribute agendas, meeting minutes, and other relevant documents.
• Assist in planning and coordinating company events and activities.

Financial Administration:

• Support the preparation of financial documents and reports.
• Check Management Accounts are correct and understand the implications.
• Prepare Invoices and ensure aged debt is collected and managed appropriately, encouraging timely payment of client accounts.

Project Support:

• Provide administrative support for various projects and initiatives.
• Assist in research and data collection for project-related tasks.
• Identify, lead, manage and monitor a project using project management techniques.

Training will be at Doncaster College where you will access a wide range of facilities on offer. 

Day release  

You will undertake The Level 3 Business Administration apprenticeship standard.  

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 

You will undertake Functional Skills for English and/or Maths if needed  

You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.