Business Administration Apprentice - HomeChoice Team - SLHD
ST LEGER HOMES OF DONCASTER LIMITED
Apprenticeship Level 3
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About the Role
Starting on 1st September 2025, we are offering a 21-month paid apprenticeship with the opportunity to gain a real insight into a key business area and contribute to delivering excellence for our customers. Motivation, enthusiasm, and the ability to use your initiative are key, along with a strong desire to learn.
- The role is based in the St Leger Homes Home Choice Team helping to provide the best customer service support to both internal and external stakeholders. It is a busy team delivering a wide range of functions within the team.
- Dealing with front line telephone and other enquiries from customers, stakeholders, and agencies
- Inputting data regarding customers’ circumstances, ensuring details are always up to date
- Providing advice, signposting, and transferring customers to other departments or stakeholders
- Working closely with staff from our various teams to provide positive and timely outcomes for customers and other stakeholders
A basic DBS check will be required for this role and also satisfactory proof of compliance with the Government’s BPSS requirements.
Although a permanent position cannot be guaranteed at the end of the apprenticeship, our Career Start Co-ordinators will support the apprentice to find a permanent position either at St. Leger Homes or elsewhere.
About the Training
- Training will take place in the workplace and through day release at Doncaster College
- Working towards Level 3 Business administrator apprenticeship standard
About the Employer
St Leger Homes is an award-winning, customer focused social housing provider that currently manages over 20,000 homes on behalf of Doncaster Council.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Training Provider
DN COLLEGES GROUP
Course/Training
Business administrator (level 3)
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