Business Administrator Apprentice

LIFTING SUPPORT SERVICES LTD

Apprenticeship Level 3
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About the Role

The successful candidate will be responsible for providing relevant mechanical Lifting Equipment to various projects around the country. You will be observing, learning and gaining an understanding of a wide range of hire desk skills and processes, while under the instruction of experienced and skilled staff.

Initial responsibilities:

  • Supporting the department in achieving its operational objectives
  • Booking in and out equipment, machinery and site equipment
  • Data input for equipment hired
  • Rehiring and co-ordination of external equipment
  • Liaising with Site Management on equipment requirement

Candidate Profile:

  • You shall be able to demonstrate excellent attention to detail
  • Strong organisational skills
  • Clear and concise communicator
  • Reliable team player
  • Ability to anticipate the needs of your team and work on your own initiative
  • Multi-tasker, adapting quickly and easily
  • Customer Focused, genuine enthusiasm for excellent customer service
  • Excellent telephone manner
  • Confident Microsoft Office user; Word/Excel/Outlook

Other duties may include:

  • Answering the telephone in a professional and helpful manner   
  • Responsible for co-ordinating the correspondence from customers  
  • Meeting and greeting customers   
  • General administrative duties including typing correspondence by e-mail and letter   
  • Entering data onto internal systems with a high level of accuracy and speed   
  • Tracking internal projects including results from workflows and testing
  • Working with various databases to extract and manipulate information   
  • Assisting with large mail shots, which will include photocopying and manually folding a large volume of marketing material    
  • Organising meetings and producing appropriate papers, i.e., agenda and minutes   
  • Creating presentations using Microsoft PowerPoint   
  • Stock control; managing stock levels and reordering as and when appropriate   
  • Assisting the team Secretary/PA with duties as and when required  
  • Any other duties requested by the line manager  
You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.

About the Training

Training will be at Doncaster College where you will access a wide range of facilities on offer. 

 Day release.  

You will undertake The Level 3 Business Administration apprenticeship standard.  

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 

You will undertake Functional Skills for English and/or maths if needed.  

You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. 

About the Employer

Established in 2010 and based in Harworth Doncaster, Lifting Support Services has gone from strength to strength supporting various companies across Yorkshire with all their Lifting and Safety equipment needs. With a combined staff experience of 94 years and all formally part of the well loved company Lifting Gear Hire Doncaster we know that whatever your requirements are we will be able to help you. As a company, we offer a comprehensive range of lifting gear hire sales inspection and safety equipment along with support services and advice. We embrace the latest technologies to improve the efficiency and safety of our customers operations. We have a wide range of customers working in various sectors, from manufacturing, to retail, to education, with existing clients including SME companies, Utilities, Industrial, Power Generation, Professional Offices and Schools.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Training Provider

DN COLLEGES GROUP

Course/Training

Business administrator (level 3)

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