Service Administrator Apprentice

CLASSIC LIFTS LTD

Apprenticeship Level 3
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About the Role

Classic Lifts is a large independent UK national lift company providing professional lift maintenance, repairs, modernisations and new lift installations from 8 regional centres. We are privately owned by the senior management of the company with over 280 direct employees and a turnover in excess of £37 million.

The role will involve a variety of administrative tasks, including but not limited to:

  • Processing incoming deliveries - check correct items, label for relevant job, prepare for engineer to collect, update system
  • Deal with general customer enquiries via phone & email
  • Place purchase orders with suppliers
  • Assist KAM dealing with general enquiries from high profile customers
  • Assist KAM produce regular KPI reports for high profile customers
  • Contact customers to arrange appointments for lift repair works
  • Assist with the upkeep on the garage/stores area
  • Responsible for ordering of stationery, janitorial supplies and staff welfare
  • Mentoring new staff members in systems and processes
  • Carry out other general administrative duties as required

Future Prospects: Depending on performance throughout the apprenticeship the successful candidate will have the opportunity to continue their employment following completion of their apprenticeship in a growing company.

About the Training

Training: Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administrator Level 3 Apprenticeship.

About the Employer

Classic Lifts takes pride in providing a high level of customer service, a fast response, expertise, integrity and value for money. Classic Lifts is owner-managed and has a friendly approachable team who are informed, professional and committed. We believe this ethos of openness and honesty will allow Classic Lifts Ltd to remain a sustainable business for future generations.

Skills Required

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

Training Provider

BARNSLEY COLLEGE

Course/Training

Business administrator (level 3)

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