Fulfilment Colleague Apprentice

DYE & DURHAM (UK) LIMITED

Apprenticeship Level 3
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About the Role

Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham provides critical information services and workflows used by clients all over the world to manage their processes, information and regulatory requirements.

  • Order data products via a number of sources, including online, telephone and hard copy.
  • Using our in-house technology to manage the progression of orders to fulfilment for our customers.
  • Re-submit any system rejections.
  • Raise and respond to any data provider enquiries via the system, email and telephone.
  • General query handling via email and telephone
  • Chasing results and any overdue orders.
  • Processing credits and extra charges.
  • Cancellation and expedite products ordered.
  • Manual keying of orders.
This position is subject to security checks.

Possible progession opportunities. 

About the Training

Training: Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administrator Level 3 Apprenticeship.

About the Employer

Dye & Durham, a leading global provider of cloud–based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

Training Provider

BARNSLEY COLLEGE

Course/Training

Business administrator (level 3)

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