Fulfilment Colleague Apprentice
DYE & DURHAM (UK) LIMITED
Apprenticeship Level 3
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About the Role
Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham provides critical information services and workflows used by clients all over the world to manage their processes, information and regulatory requirements.
- Order data products via a number of sources, including online, telephone and hard copy.
- Using our in-house technology to manage the progression of orders to fulfilment for our customers.
- Re-submit any system rejections.
- Raise and respond to any data provider enquiries via the system, email and telephone.
- General query handling via email and telephone
- Chasing results and any overdue orders.
- Processing credits and extra charges.
- Cancellation and expedite products ordered.
- Manual keying of orders.
This position is subject to security checks.
Possible progession opportunities.
About the Training
Training: Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administrator Level 3 Apprenticeship.
About the Employer
Dye & Durham, a leading global provider of cloud–based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
Training Provider
BARNSLEY COLLEGE
Course/Training
Business administrator (level 3)
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