Events and Training Administrator Apprentice

As an Events & Training Administrator you’ll support both the Events and Training teams with day to day coordination and admin. You’ll help the Events team with attendee lists, inbox management, and support on the day to ensure smooth delivery. Separately, you’ll assist the Training team by processing course bookings and keeping records up to date.

• Maintain events calendar with event attendees.
• Manage events inbox and incoming bookings.
• Track numbers for event attendees and update the SCCI team weekly.
• Support with tracking event RSVPs and guest list management.
• Order and organise event materials, badges, signage, banners, and handouts pre- and post-event, keeping track of stock and replenishing when needed.
• Provide on-the-day event support, including setup, meet and greet, and troubleshooting.
• Update CRM with attendees, cancellations, and no-shows after each event.
• Manage event feedback by creating forms and tracking responses.
• Support with pre- and post-event communications where necessary.
• Maintain accurate records on members and activities through the company CRM system.
• Attend SCCI events, acting as a brand ambassador to promote SCCI membership and services.
• Support the Chamber Council by taking notes, preparing and circulating meeting papers, and providing general assistance.
• Carry out any other duties required to support the training function or wider organisation. 
• Support the Workforce Development Manager in keeping the training programme up to date and relevant to member needs, helping to track bookings, attendance, and feedback using shared spreadsheets.
• Organise bookings for training courses based on orders received online and via the Membership Team.
• Liaise with external training providers to confirm course details and follow up with any necessary information.
• Help prepare for training delivery, including arranging refreshments, setting up rooms, printing materials, and preparing attendance lists and certificates.
• Keep the website updated with upcoming training courses to help promote and fill sessions.
• Update relevant training information and contact details in the CRM system.
• Tracking and monitoring dates for refresher training.
• Carry out any other duties required to support the training function and or wider organisation.

As part of your Business Administrator level 3 apprenticeship, you will be required to attend Sheffield College once per month.