Business Administrator Apprenticeship

To provide efficient clerical and administrative duties necessary to progress camera offences from a range of enforcement cameras across the West Midlands Policing area.

• Following set procedures to view offences that have been produced by a range of fixed cameras and input/import from original offence onto the appropriate national system e.g. Startraq/Pentip
• Maintain and update on any issues with back office enforcement equipment to ensure cameras are operational to their maximum
• Assist with the production of prosecution files in relation to detected offences.
• Provide general clerical assistance, e.g. filing, photocopying, postal dispatch, maintenance of records, statistical returns, management information, and, where appropriate, diary management
• Maintain and update both manual and computerised office systems and/or databases in accordance with departmental and force procedures
• Answer and action telephone and face-to-face enquiries
• To operate computers in respect of data input, analysis and search procedures
• To operate word-processing/typing and associated equipment, ensuring control and security of disks and maintenance of equipment
• Receive and implement updates to electronic records, e.g. call logging, using computer systems
• File and retrieve documents within an established document management system or central data file
• To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. 

Training will be provided in the workplace with monthly face-to-face training sessions. Supported with weekly independent study time.