Business Admin Apprenticeship

<p>Do you want to pursue a career in Administration? Do you want to achieve a qualification with a guaranteed permanent position at the end? Apply now!</p>

Our Public Estates account supports schools across the country by providing essential facilities management and operational services that help create safe, efficient, and inspiring learning environments.

The main duties are to provide comprehensive administrative and operational support to the Head of Business Support, contributing to the effective delivery, standardisation, and continuous improvement of business support services across Public Estates.

The role will assist in process improvement, compliance, and cross-functional coordination, ensuring the smooth running of business support activities and supporting the achievement of organisational goals.

Additionally, the role will provide PA support to the Business Director.

As you progress through the apprenticeship program, you will work toward achieving key responsibilities

Operational Support:

• Assist in delivering business support strategies, coordinating standardisation activity, preparing documentation for senior forums, and organising meetings and workshops

Process Improvement:

• Support continuous improvement by helping enhance processes and systems, monitoring progress, and providing training on new ways of working

Governance & Compliance:

• Help manage dashboards and data accuracy, support CRM/CAFM administration, and ensure compliance with GDPR, H&S, and audit requirements

PA Support to the Business Director:

• Provide proactive PA support including diary and travel management, meeting coordination, minute‑taking, and preparing key documents

Stakeholder Engagement:

• Maintain effective communication with internal teams and external partners, supporting smooth engagement across the account

• As part of this role, we have partnered with MBKB who will assist you in achieving a Level 3 in Administration qualification
• With your dedicated MBKB trainer, you will support you in your learning, development of competency and generation of evidence to achieve your qualification
• You’ll be provided with a “buddy” to assist you as you settle in. This is the person who will be the friendly face when you join our Highways team, the go-to person that you will ask lots of questions to when you start! Once you have settled in, you will be allocated your mentor in the workplace
• Your mentor will support you throughout your qualification, help you learn the technical skills and have regular catch-ups with you to ensure that you are on the way to becoming our next apprentice superstar