Apprentice Centre Coordinator

<p>The Centre Co-ordinator will be provided with a package of non-accredited training, including online &amp; work shadowing opportunities &amp; supervision.&nbsp; Full training and support to achieve a Level 3 Business Administration Apprenticeship with opportunities for further growth beyond the apprenticeship.</p>

As a member of the Centres team, you will portray a professional image of SOAR and the Centres Team, ensuring the buildings and facilities run smoothly. The role will include some key tasks, with the opportunity to take on more responsibility as you develop into the role:

Reception:

• Meet and greet visitors, tenants and building users in a welcoming and professional manner, whilst being sensitive to their needs and requirements
• Take phone calls and enquiries both internally and externally
• Reception services, such as printing, scanning and photocopying for tenants and the public, logging chargeable services and taking payments
• Keep communal and public areas tidy and welcoming 

Centre Co-ordination & Admin:

• Assist with opening up and locking up if required
• Assist with data input including room bookings, issues & action logs, contact details etc.
• Assist with maintaining tenant and building information, by way of scanning and filing of records 

Team Working:

• To work flexibly across sites - The Centres team operates a rota, ensuring that we have cover for all Centres as required
• Communicate closely with team members i.e. handovers and shared tasks and the wider SOAR team
• To take part in regular team meetings to discuss performance and other related issues 

Compliance:

• Assist with Health & Safety procedures e.g. routine workplace inspections, fire alarm testing & evacuation drills
• To develop an understanding of SOAR policies and procedures, including confidentiality, equality & diversity, safeguarding, lone working, information governance (GDPR) and health & safety
• To ensure SOAR records and information are kept confidential at all times and stored securely 

Self-Management & Development:

• Work towards agreed targets with support from peers and managers
• To participate in supervisions and appraisal process
• Develop cultural awareness and have regard for Equality and Diversity 

This is not a final and complete statement of the duties attached to this post, which may be amended from time to time in accordance with the changing needs of SOAR. We will work with the post-holder to phase in duties and training as they develop into the role.

The job description forms part of the contract of employment.

Business Administrator Level 3.

Training will take a blended approach of online sessions & site visits. There will also be monthly classroom sessions scheduled at Sheffield College's Pennine Five Campus in Sheffield City Centre.