Despatch Operations Administration Apprentice
AESSEAL PLC
About the Role
Kick‑start your career with Aesseal Rotherham as a Despatch Ops Admin Apprentice! Join a fast-paced, innovative engineering leader, support vital dispatch operations, build top-tier admin skills, and grow with a company that invests in your future. A brilliant first step into the industry!
- Proactively arrange shipments and communicate with couriers, including managing bookings through UPS, DHL, FedEx, and other courier systems, to minimise workload on the Stores Department.
- Collaborate with the team to ensure all despatch paperwork is accurate and on time for shipments to be booked and shipped on the requested date.
- Collaborate with both Commercial and Despatch functions to review despatch paperwork and ensure timely shipment of orders. This includes monitoring upcoming delivery schedules and notifying the appropriate administrators when action is needed.
- Take prompt and effective corrective action whenever risks or issues arise, ensuring resolutions that maintain customer service standards.
- Maintain clear and effective communication between Despatch Administrators and the Stores Despatch Team.
- Uphold the organisation’s culture, values, and standards in all daily activities.
- Gather relevant information and relay it to relevant internal stakeholders as required.
- Communicate with internal and external customers regarding shipment updates, requirements, and any related queries.
- Understand and adhere to all government and business exporting rules and regulations, and use them to help guide the resolution of problems.
NB: This list is not exhaustive; the job holder is required to carry out reasonable tasks of their skill and ability.
AESSEAL PLC are a forward‑thinking and supportive employer who aim to offer ongoing opportunities for apprentices after their programme, depending on business needs and individual performance.
About the Training
All training will be carried out in your workplace, via a monthly group delivery session with your allocated tutor.
About the Employer
AESSEAL PLC is a global engineering company based in Rotherham, best known for making mechanical seals and support systems that help keep machinery running safely and reliably in lots of different industries, from cars and chemicals to food production and marine equipment. [pitchbook.com]
The company started in 1979 and has grown massively over the years. Today, AESSEAL has nearly 2,000 employees and supplies customers in more than 100 countries, making it one of the world leaders in its field. [rothbiz.co.uk]
AESSEAL is known for being innovative and environmentally focused, using advanced technology to help reduce energy and water use and to improve the way equipment runs. They aim to give excellent customer service and are always looking for ways to improve and stay ahead in the industry. [aesseal.com]
One exciting part of the company is their impressive Factory for the Future in Rotherham. It’s a modern, eco‑friendly facility designed to support sustainable manufacturing, and it’s been described as a “temple of innovation.” It also reflects AESSEAL’s commitment to creating high‑quality local jobs and investing long‑term in the area. [rothbiz.co.uk]
For students and apprentices, AESSEAL offers a forward‑thinking, supportive environment, with lots of opportunities to learn, grow, and be part of a company that’s making a real impact in engineering and sustainability worldwide.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
Training Provider
CHESTERFIELD COLLEGE
Course/Training
Business administrator (level 3)