Quality Practitioner Apprentice

This role will require you to interact with a variety of departments within the organisation (engineering, supply chain/procurement, manufacturing, and service delivery departments) and external organisations, such as customers, suppliers and certification bodies when required. Being the advocate for implementing Quality Practice and Governance.

A typical day will likely include:

• Pre-test quality assurance of equipment built within Vertiv’s local factory
• Working to a checklist and ensuring that everything on the checklist is compliant prior to releasing the equipment to the systems test part of the process
• Final inspection of the equipment - Quality Assurance process (after successful test of the equipment). This involves cleaning the equipment, fitting all removable panels/covers, taking photographs, providing a user manual/installation instructions, collating all build, test and QA documentation and filing onto the system

The QA engineer also interacts with people from other functions to plan the quality delivery system for their area of responsibility. Individuals will also support and develop people within and outside the Quality Function.

Quality Practitioner Level 4.

This apprenticeship is day release in based Rotherham.

You will develop the knowledge, skills and behaviours required to support quality management and continuous improvement within the organisation.

You will develop an understanding of the organisation’s operating environment, including the markets it operates in, key stakeholders and factors that influence organisational strategy and performance. This includes awareness of legislative, regulatory and customer requirements that affect how products and services are delivered.

You will gain knowledge of how stakeholder needs influence organisational priorities and how contractual and commercial requirements impact quality objectives. You will also learn how to identify customer and stakeholder requirements and translate these into measurable quality objectives using recognised quality tools and techniques.

The programme will develop your understanding of risk and opportunity management, including how to identify, assess and manage risks related to products, services, processes and supply chains. You will learn about the lifecycle of products and services, and the role quality plays throughout design, development, production, support and closure stages.

You will also gain knowledge of process design and improvement methods, including tools such as process mapping, SIPOC and Value Stream Mapping. In addition, you will learn how organisations plan, measure and monitor quality objectives and how auditing is used to assess compliance and drive improvement.

The apprenticeship will introduce you to business improvement approaches such as data analysis, root cause analysis and measurement systems analysis. You will also learn about organisational change, the drivers behind improvement initiatives and the importance of building a strong quality culture.

You will develop an understanding of the principles of quality management systems and the importance of maintaining professional development within the quality profession.

You will develop practical skills to support quality management activities. This includes the ability to identify and apply relevant legal, regulatory and industry requirements affecting the organisation.

You will develop strong communication skills to engage effectively with internal and external stakeholders using appropriate verbal, written and visual methods. You will also learn how to gather, interpret and analyse quality-related data using tools such as Pareto analysis, statistical methods and trend analysis.

You will gain experience applying quality improvement tools and techniques to improve processes, products and services. This includes identifying risks and opportunities, supporting improvement actions and contributing to continuous improvement initiatives.

You will learn how to plan and conduct audits of systems, processes or products, as well as how to assess measurement systems and interpret technical or stakeholder requirements to support operational processes.

You will also develop your ability to identify gaps in performance, develop improvement plans and apply structured problem-solving techniques to address root causes and implement sustainable improvements. You will also support the communication of the organisation’s quality strategy and help engage stakeholders in quality-related activities.

You will demonstrate a commitment to continuous improvement and the promotion of best practices within the organisation. Professionalism, diligence and the ability to consider the wider organisational context will be key aspects of the role.

You will act with integrity, demonstrating honesty, openness and ethical behaviour in your work. A strong customer focus will also be essential, ensuring that customer requirements remain central to all activities.