Apprentice Firm Support
OPTIMUM COMMERCIAL SOLUTIONS LTD
Apprenticeship Level 3
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About the Role
To efficiently undertake administration and clerical duties assisting the firm support team in their support of appointed representative firms in the commercial finance broker market.
- Data input, data extraction, photocopying, faxing, filing and typing duties as directed
- To deal with internal and external post and emails on a day to day basis
- To support the team to maintain accurate files
- To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner
- To provide appropriate reception cover as and when required
- To meet and greet clients as required
- To obtain and retrieve files as requested
- To support the control of appointments and retrieve files
- Collating information for reports
- To be a flexible and supportive member of the team
- To maintain strict confidentiality at all times
- Attend and take part in team meetings & regular reviews with directors
- The candidate could potentially become a long-term member of the team moving into a firm support manager position taking on a more involved role in the support of appointed representative firms
About the Training
- Training includes monthly day release at Sheffield College, the remainder to be completed in the work place with tutor visits apporximately every 6 weeks
About the Employer
Optimum Commercial Solutions is a rapidly growing Commercial Finance Network providing finance brokers the opportunity to transact applications of finance via Optimum’s permissions.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Training Provider
SHEFFIELD COLLEGE, THE
Course/Training
Business administrator (level 3)
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