Apprentice Operational Support Assistant
PARTNERS IN COSTS LIMITED
About the Role
We are looking for an enthusiastic Operational Support Assistant Apprentice to join our vibrant and friendly team. Working in a team and sharing the responsibility to provide full administrative support across Cost Drafting teams and providing administrative assistance as required, to ensure the smooth day-to-day running of the organisation.
Main duties:
Provide general administrative support, including:
- Attending Reception (when required) and answering incoming telephone calls in line with company guidelines
- Logging in new work instructions into the Case Management System
- Entering key information and sending initial acknowledgement
- Scanning and photocopying key client documentation and uploading into Case Management System
- Ensuring client files are accurately accounted for and secured, in line with Company guidelines
- Downloading of electronic files and unloading to Case Management System
- Arranging couriers to collect and return client files, preparing appropriate paperwork, in line with company guidelines
- Management of the archiving process, including archiving and retrieval of settled files and providing assistance to support adherence to the Company's Data Retention Policy
- Providing administrative support for Company-wide projects. This will include (but is not an exhaustive list); data management of the Case Management System, report production, minuting and support during meetings, facilities management projects, etc.
- Providing administrative support to teams, as required
- Providing support to regions or associated companies within the PIC Group during periods of absence
- Undertake any other reasonable duties designated by their immediate or ultimate supervisors from time to time to meet
business needs
You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.
About the Training
Training will be at Doncaster College where you will access a wide range of facilities on offer.
Day release.
You will undertake the L3 Business Administrator standard.
https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
You will undertake Functional Skills for English and/or maths if needed.
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge and experience.
About the Employer
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
Training Provider
DN COLLEGES GROUP
Course/Training
Business administrator (level 3)