Commercial Administrator Apprentice
AESSEAL PLC
About the Role
Aesseal is one of the world’s leading specialists in the design and manufacture of mechanical seals and support systems. Working as part of a dedicated customer service team the job holder will be responsible for the relationship management of a portfolio of global customers
- As a Commercial Administrator Apprentice, ensure that all your customer orders and enquiries are actioned effectively and efficiently in line with AESSEAL Customer Service Standards and Sales Order/Contract Review Procedures.
- Deliver accurate reporting on order status and collect late order information
- Working with the engineering department, co-ordinate the quoting and processing of customer specific seals and support systems, relaying technical information and ensuring health and safety caveats are highlighted.
- Assist in the compilation of project bids for large end user and OEM customers such as refineries etc working with internal departments including technical, design, legal and business assurance.
- If problems arise, ensure that prompt and effective corrective action is taken to ensure a satisfactory conclusion is reached for all parties as soon as possible.
- Actively participate in training opportunities
- Support customer visits including site tours and potential evening meals where appropriate.
- As part of the wider customer service team, provide support to the reception teams when required ( ie. answering calls, covering reception).
- N.B this list is not exhaustive, the job holder is required to carry out reasonable tasks within his/her level of skill and ability
AESSEAL PLC are a forward‑thinking and supportive employer who aim to offer ongoing opportunities for apprentices after their programme, depending on business needs and individual performance.
About the Training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards the Level 3 Business Administration Apprenticeship, with support from your employer and the Chesterfield College Group.
About the Employer
AESSEAL PLC is a global engineering company based in Rotherham, best known for making mechanical seals and support systems that help keep machinery running safely and reliably in lots of different industries, from cars and chemicals to food production and marine equipment. [pitchbook.com]
The company started in 1979 and has grown massively over the years. Today, AESSEAL has nearly 2,000 employees and supplies customers in more than 100 countries, making it one of the world leaders in its field. [rothbiz.co.uk]
AESSEAL is known for being innovative and environmentally focused, using advanced technology to help reduce energy and water use and to improve the way equipment runs. They aim to give excellent customer service and are always looking for ways to improve and stay ahead in the industry. [aesseal.com]
One exciting part of the company is their impressive Factory for the Future in Rotherham. It’s a modern, eco‑friendly facility designed to support sustainable manufacturing, and it’s been described as a “temple of innovation.” It also reflects AESSEAL’s commitment to creating high‑quality local jobs and investing long‑term in the area. [rothbiz.co.uk]
For students and apprentices, AESSEAL offers a forward‑thinking, supportive environment, with lots of opportunities to learn, grow, and be part of a company that’s making a real impact in engineering and sustainability worldwide.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Training Provider
CHESTERFIELD COLLEGE
Course/Training
Business administrator (level 3)