Business Admin Apprenticeship
Woodseats Medical Centre
About the Role
The Apprentice Medical Records & Admin Coordinator is the digital backbone of the GP surgery. In this role, you will manage patient records, clinical coding, and specialist referrals while ensuring strict GDPR data compliance. It bridges the gap between doctors, patients, and hospitals to keep the entire practice running smoothly.
- Provide general administrative support to the healthcare team
- Open, sort, scan, and match incoming mail (electronic and paper) to patient records
- Maintain accurate, organised filing systems for both electronic and physical records
- Perform clinical coding of patient correspondence to ensure accurate health records
- Generate and manage patient referrals via the ERS system
- Liaise with hospitals regarding patient care queries and referral status
- Handle deductions when patients leave
- Prepare and send letters and electronic communications to patients
- Compile reports and respond to Subject Access Requests in line with GDPR
- Review and code clinical data in line with practice protocols
- Respond to coding queries and assist with related tasks
- Use practice IT systems to manage patient records
- Oversee private work, including issuing of invoices
Opportunity to move into a full-time role upon completion of apprenticeship.
About the Training
You will be working towards a level 3 Business Administration Apprenticeship.
You will attend college training once a week.
Training centre is located at CDC Centre, Sheffield, S2 1TR.
About the Employer
Woodseats Medical Centre is an NHS general practitioner surgery based at The Roddick Building in Sheffield, providing comprehensive primary care, diagnostic screening, and family planning services. The practice holds a "Good" overall rating from the Care Quality Commission (CQC) and is accredited as a Royal College of General Practitioners (RCGP) Veteran Friendly Practice
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Training Provider
SHEFFIELD CITY COUNCIL
Course/Training
Business administrator (level 3)