Apprentice Administration assistant

Full training and ongoing support will be provided.

Duties will include:

• Supporting recruitment activities, including advertising vacancies and responding to candidate enquiries
• Contacting applicants and arranging telephone, Microsoft Teams and face-to-face interviews
• Preparing interview documents and assisting with candidate communication
• Supporting pre-employment checks, including references, DBS applications and right-to-work documentation
• Helping successful candidates through the onboarding process
• Preparing induction information and helping to coordinate training dates
• Updating recruitment trackers, databases and internal systems accurately
• Maintaining organised and confidential electronic and paper records
• Answering telephone calls and responding to emails professionally
• Meeting and greeting candidates, visitors and new employees
• Preparing letters, forms, emails and other correspondence
• Supporting recruitment events, job fairs and community engagement activities
• Assisting with general office duties and the day-to-day running of the Doncaster branch
• Providing administrative support to the line manager and wider team
• Attending team meetings and taking notes or preparing documents when required
• Carrying out other appropriate administrative duties requested by the line manager

The apprentice will learn how recruitment and onboarding operate within a regulated care organisation. They will be supported to develop confidence, organisation, communication, customer-service and administrative skills while working as part of a friendly and growing team.

The ideal Candidate will have:

• Good verbal and written communication skills
• A friendly, polite and professional manner
• Good organisational and time-management skills
• Attention to detail and the ability to enter information accurately
• Basic knowledge of Microsoft Office, including Word, Outlook and Excel
• Confidence using computers and a willingness to learn new systems
• Ability to manage different tasks and follow instructions
• Ability to work independently and as part of a team
• Respect for confidentiality when handling personal information
• A helpful and positive approach when speaking with candidates, employees and visitors
• Reliability, punctuality and a willingness to learn
• Confidence asking questions and seeking support when unsure
• An interest in recruitment, administration and working within the care sector
• Previous recruitment, administration or care experience is not essential, as full training and support will be provided

Training will be at Doncaster College where you will access a wide range of facilities on offer.

Day release: You will undertake The Level 2 Administration assistant apprenticeship standard. 

https://skillsengland.education.gov.uk/apprenticeships/st1472-v2-0

You will undertake Functional Skills for English and/or Maths if needed.

You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.