Office Administration Apprentice

As a Business Support Apprentice, you'll be trained on and responsible for (but not limited to) the following:

• Provide day-to-day administrative support to Clinical, Data, Healthwave, and Services teams.
• Answer incoming telephone calls promptly and professionally, taking accurate messages and directing enquiries.
• Book, amend, and cancel patient or service appointments accurately following approved procedures.
• Welcome visitors and service users in a polite, helpful, and professional manner.
• Scan, upload, file, and retrieve documents, ensuring information is securely recorded.
• Monitor shared inboxes, distribute correspondence, and escalate urgent matters appropriately.
• Prepare letters, forms, spreadsheets, meeting papers, and other routine documents.
• Assist with photocopying, printing, post, filing, archiving, and maintaining organised records.
• Help maintain office supplies and report low stock or equipment issues.
• Attend team meetings, take notes or actions, and complete follow-up tasks.

You’ll develop your skills alongside various members of the team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by supervisors who are well versed in the job role and industry, to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a well-established business, then please apply now! This apprenticeship and opportunity with Connect will be highly competitive, so do not miss your chance!

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to achieve the accompanying qualification.