IT Apprentice
UYR LTD
About the Role
We are seeking a proactive and versatile IT Assistant to provide both hands-on IT technical support and digital administration across our online platforms. You will play an important part in ensuring the smooth day-to-day running of IT systems and the accuracy of digital records across the organisation.
- Set up and configure desktops, laptops, printers, and other hardware
- Diagnose and resolve hardware and software faults
- Install, update, and maintain software applications
- Provide first-line IT support to staff, resolving queries in a timely manner
- Maintain and support local network connectivity (LAN/Wi-Fi) and assist with VPN or remote access setup
- Log, monitor, and manage IT support tickets, escalating complex issues where appropriate
- Assist with asset management, maintenance schedules, and equipment tracking
- Manage digital and artwork asset libraries across multiple online platforms
- Maintain accurate records, data, and pricing information across systems
- Administer user profiles and permissions on digital platforms
- Respond to online platform support queries and ensure issues are resolved promptly
- Prepare and maintain reports, data exports, and related documentation
- Support digital workflows and assist with improvements to online processes
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
About the Training
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
About the Employer
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
Training Provider
QA LIMITED
Course/Training
Information communications technician (level 3)