Apprentice Service Engineer - South Yorkshire / Derby Area
KALMAR LIMITED
About the Role
Join Kalmar as Apprentice Service Engineer and drive the future of sustainable innovation! As a global leader in sustainable material handling equipment and services, we make every move count. Our Apprentice Service Engineers will learn to maintain and repair Kalmar and third-party equipment and provide excellent customer service.
- Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard
- Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
- Learn to respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
- Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
- Learn to perform preventative maintenance as per manufacturers’ specifications
- Work with mentors to fault find & resolve problems in an efficient and timely manner
- Learn to provide reports and documentation to support the maintenance activities completed
- Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required
- Comply with all legal and company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.
At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer.
After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.
About the Training
- The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon.
- There will be 1 week of training every six weeks at the training provider site per year.
- Accommodation and subsistence for this week away will be paid by the company
- Apprentices will also be expected to undertake tasks through workbooks, on the job assessments, online tracking system and a final end point assessment.
About the Employer
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Physical fitness
- Practical
- Confident at heights
Training Provider
F-TEC FORKLIFT TRAINING ENGINEERING CENTRE LTD
Course/Training
Lift truck and powered access engineering technician (level 3)