Apprentice Service Engineer - South Yorkshire / Derby Area

KALMAR LIMITED

Apprenticeship Level 3
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About the Role

Join Kalmar as Apprentice Service Engineer and drive the future of sustainable innovation! As a global leader in sustainable material handling equipment and services, we make every move count. Our Apprentice Service Engineers will learn to maintain and repair Kalmar and third-party equipment and provide excellent customer service.

  • Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard
  • Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
  • Learn to respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
  • Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
  • Learn to perform preventative maintenance as per manufacturers’ specifications
  • Work with mentors to fault find & resolve problems in an efficient and timely manner
  • Learn to provide reports and documentation to support the maintenance activities completed
  • Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required
  • Comply with all legal and company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.
Candidates must be comfortable working at heights and must have a full driving licence. The role can be physically demanding and can involve working outdoors. Due to customer location requirements apprentices must be a minimum of 18 years of age. Candidate should be willing to travel and stay away from home.

At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer.

After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.

About the Training

  • The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon.
  • There will be 1 week of training every six weeks at the training provider site per year.
  • Accommodation and subsistence for this week away will be paid by the company
  • Apprentices will also be expected to undertake tasks through workbooks, on the job assessments, online tracking system and a final end point assessment.

About the Employer

Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry. We're a global organisation with over 1,300 service technicians worldwide. Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Physical fitness
  • Practical
  • Confident at heights

Training Provider

F-TEC FORKLIFT TRAINING ENGINEERING CENTRE LTD

Course/Training

Lift truck and powered access engineering technician (level 3)

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