Customer Service Apprentice

You are customer-obsessed and passionate about fashion. You're genuine about wanting to deliver a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You'll be part of a team that has fun, supports each other and delivers results.

• Building close relationships to create our best work, together
• Role-modelling our behaviours and demonstrate how proud you are to work for New Look
• Being confident to express your ideas and opinions
• Seeking out opportunities to learn and stretch yourself to fulfil your future potential
• Showcase your personality, bringing fun and energy to the team around you
• Ensuring the store environment is safe for our customers and colleagues by understanding your responsibility to follow all H&S procedures
• Making our customer feel like they are shopping with one brand whether it's online or instore, ensuring a seamless customer journey
• Maintaining a great looking store that excites our customers, making them come back again and again

The successful applicant will complete and obtain a Customer Service Practitioner Level 2 Qualification through Learning Curve Group.

You will be taught through:

• 4-6 Weekly 1-2-1 Sessions with your tutor
• 20% Off The Job Training
• The course is a 14-17 months programme
  Please use this link to find out more about the qualification - Customer Service Practitioner Apprenticeship (learningcurvegroup.co.uk)
• Functional Skills English and maths if required