Administration Assistant Apprentice
ANSTON PHYSIOTHERAPY LTD
Apprenticeship Level 2
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About the Role
This is a fantastic apprenticeship opportunity within a fast-paced physiotherapy clinic who deal with clients following car accidents and also self-referring patients.
The role is busy and varied.
Candidates will be required to answer calls in a professional manner, respond to emails, problem solve, provide a friendly service and be able to work as part of a team or alone when required.
Duties include but not liimited to :
- Answering phones
- Responding to emails
- liaising with physiotherapists
- Greeting patents within the clinic
- Booking appointments via telephone
- Working through our online systems to make sure all tasks are completed
- liaising with insurance companies
We are a small admin team but we have 15 physiotherapy clinics around the country. We are looking for someone to fit into the team, be a team player and be reliable.
- Full apprenticeship with the potential full-time job offer at the end
About the Training
- Level 2 Customer Service Standard
- Functional Skills in maths (If required)
- Functional Skills in English (If required)
- Monthly online teaching sessions with workbased assessment
About the Employer
Established in 2008
Offering quality assessments, diagnosis and treatment of musculoskeletal conditions. We help many patients sent to our specialist clinicians from GP’s and medical consultations as well as self-referrals.
We have 15 clinics around the country however the administration team are based within our Dinnington practice. We are a small friendly team and we are looking for an apprentice to join our growing company.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Confident telephone skills
- Willing to listen and learn
- Friendly and approachable
- Well presented
Training Provider
RNN GROUP
Course/Training
Customer service practitioner (level 2)
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