Apprentice Business Developer

We are seeking talented individuals to join our award-winning apprenticeship scheme and help drive our business forward. As a Business Developer, you will play a pivotal role in building relationships with new and existing customers, using telephone sales techniques to generate business and encourage new leads.

At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022.

We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values, and we are seeking talented people to help us continue to grow our business.

The Role:

• Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
• Focus on effective customer account management, aiming to increase the company’s customer base and develop long-term collaborative relationships within the building trade
• Maintain up-to-date product and industry knowledge
• Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers
• Keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool
• Develop long-term collaborative relationships with customers
• Proactively gain new accounts, repeat business and generate qualified leads for the team through outgoing sales calls
• Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date and stock requirements

• Customer Service Practitioner Level 2 Apprenticeship Standard qualification
• End Point Assessment 
• Work-based training
• Functional Skills in English and maths (if necessary)
• Training schedule has yet to be agreed. Details will be made available at a later date