Customer Service Sales Administrator Apprenticeship
Cornwall Glass
Apprenticeship Level 2
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About the Role
Cornwall Glass are looking for an enthusiastic candidate to work within this experienced and well-run company to gain a Customer Service Level 2 apprenticeship. The aim is to support the sales office team by communicating with both our suppliers and customers as well as inputting orders with a high level of accuracy.
As an apprentice you will work at a company and get hand-on experience. You will gain new skills and work alongside experience staff and tasks will include;
- Manage incoming calls, emails, and customer enquiries
- Schedule site visits, invoices, and purchase orders
- Liaise with suppliers, contractors and clients
- Maintain accurate records of glazing jobs and materials
- Learn how to cut glass
- Assist with on-site glazing works which will help develop knowledge
- Have an interest in working with glass
- Progressing onto higher level opportunities within the company in either sales or management upon successful completion of the apprenticeship
About the Training
- An apprenticeship includes regular training at college as part of the qualification requirements (one day per month) and the college is based at Marsh Mills in Plymouth.
About the Employer
Cornwall Glass is a leading glass and glazing company with a proud heritage and a strong presence across the South West. As an apprentice you will join a supportive team committed to craftsmanship, innovation, and helping you build a rewarding career in the glazing industry. This is your chance to learn from experienced professionals and grow with a company that values its people.
Skills Required
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
Training Provider
FOCUS TRAINING (SW) LIMITED
Course/Training
Customer service practitioner (level 2)
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