Apprentice Customer Service Practitioner Level 2
BCA Fleet Solutions
Apprenticeship Level 2
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About the Role
<ul> <li>We are looking to recruit an enthusiastic and proactive individual to work within the Automotive customer service/parts sector.</li> <li>This is an exceptional opportunity to join one of the UK's leading parts specialists. </li> </ul>
- The successful candidate will be trained in all aspects of a high level of customer service
- will be trained in receiving deliveries & checking off against invoices & inputting deliveries onto the system
- packing parts for the team to put into vehicles
- pricing & ordering parts
- checking & ordering of consumables
- monitoring the email inbox
- chasing backorder parts & updating the system
- liasing with suppliers for pricing & availability
- All applicants should consider the location of the job in Kirk Sandall and the training centre in Armthorpe and look into whether both are within suitable travelling distance.
- The possibility of progression to level 3 and/or full-time employment.
About the Training
- Intermediate Level 2 Customer Service Practitioner Apprenticeship Standard
- EPA - End Point Assessment
- Functional Skills in English & Maths (if required)
- Employee Rights and Responsibilities ERR
- Personal Learning and Thinking Skills PLTS
- Training is by way of one day each week at our Doncaster centre in Armthorpe
About the Employer
- Our business takes many different forms. From delivering complex remarketing solutions to providing critical logistics services, we really are the backbone of the UK’s automotive supply chain.
- Together, we’re more than just the sum of our parts. We’re a talented team with diverse experiences, backgrounds and skills. This is what sets us apart. Whether you’re an IT specialist, financial professional, or yard operative, you’ll find a culture that supports you, trusts you and allows you to thrive.
- At BCA, you’ll have all you need to feel part of a team.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Patience
- Physical fitness
- Eager to learn
- Reliable
- Punctual
- Hard working
Training Provider
DONCASTER ROTHERHAM AND DISTRICT MOTOR TRADES GROUP TRAINING ASSOCIATION LIMITED
Course/Training
Customer service practitioner (level 2)
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