Apprentice Appointment Maker
PAV MARKETING LIMITED
About the Role
Building on our well-established roots, we are looking to grow and expand our successful appointment generator/telesales team.
We are looking to develop our business and nurture talent to become experienced Appointment Makers who will contact our pre-existing client base to book them in for domestic cleaning services.
- Conduct outbound sales calls to existing/potential clients to generate appointments
- Utilise telemarketing techniques to engage prospects and promote services
- Maintain accurate records of interactions in CRM software, including Salesforce
- Communicate effectively in English, and Spanish when necessary and should you have this skill, to cater to diverse clients
- Collaborate with the sales team to support in strategising and improve appointment generation efforts
- Work effectively as part of a supportive team
- Be interested in becoming an experienced call handler and grow with the business
You will need to be a good and clear communicator and be able to complete and fulfill the requirements of the apprenticeship.
If you are between the ages of 16-18 you will be required to have GCSE's grade 2 or be prepared to undertake functional skills as part of your apprenticeship.
- To become an experienced call handler
About the Training
Venue:
- The Sheffield College, Granville Road, Sheffield, S2 2RL/The Sheffield College, Pennine 5, 41 Silver Street Head, Sheffield S1 2DD
Attendance:
- Blended learning
About the Employer
We have a real passion for marketing and fulfilling our clients expectations.
Currently a small team with experience in call handling and the sector who are looking to grow their business.
We have the structure and the time to support candidates into the roles to become part of the team.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
Training Provider
SHEFFIELD COLLEGE, THE
Course/Training
Customer service practitioner (level 2)