Business Administrator Apprentice

PALEUS CHEMICALS & POLYMERS LTD

Apprenticeship Level 2
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About the Role

The successful candidate will support the customer service & supply chain team with general administration and office duties.

  • Process raw material deliveries by receiving goods into the ERP system, updating the receipt log, and scanning documentation.
  • Process dispatch notes and sales orders by booking orders out of the ERP system, closing sales, and scanning relevant documents.
  • Liaise with production and warehouse teams on deliveries and dispatches and communicate daily updates to the delivery and loading plan.
  • Support production planning by printing and issuing Production Record Sheets, Quality Control sheets, and product labels.
  • Process and scan completed Production Record Sheets and Quality Control sheets, book production into the ERP system, and create Certificates of Analysis for specific customer orders.
  • Support other supply chain administration tasks, including sending customer samples, booking transport, and preparing dispatch notes and related documents.
  • Undertake project work linked to daily business activities to help improve systems, processes, information, and data.
  • Carry out reception duties, including answering calls and assisting visitors and drivers.
  • Handle ad hoc requests from the Customer Service and Supply Chain Team and carry out other duties as required.

Opportunity for a long-term role within the organisation, supporting customer service, business administration, production planning, and supply chain activities.

About the Training

Training will be delivered through a combination of workplace learning and off-the-job study, either at Barnsley College or on site, leading to the Customer Service Practitioner Level 2 apprenticeship standard.

About the Employer

We are a speciality chemicals manufacturer, with a focus in water-based acrylic emulsions for coatings & adhesives and water-based polymers for the oil & gas industry.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
  • Initiative

Training Provider

BARNSLEY COLLEGE

Course/Training

Customer service practitioner (level 2)

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