Customer Service Apprenticeship - Sheffield Domiciliary
SPECSAVERS OPTICAL SUPERSTORES LIMITED
About the Role
As an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will give customers top-notch advice, give customers a warm welcome and be dealing with orders and payments.
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers their hearing aids / glasses are ready or delayed as appropriate
Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position; you must not have worked in the customer service sector before.
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
About the Training
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional Skills in maths and English (if required)
- Blended on / off-the-job training and location to be confirmed
About the Employer
Skills Required
- Communication skills
- Organisation skills
- Administrative skills
- Team working
Training Provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Course/Training
Customer service practitioner (level 2)