Customer Service Apprenticeship - Barnsley Specsavers
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Apprenticeship Level 2
Apply by:
About the Role
As an apprentice in our store, you’ll have everything you need to truly realise your potential in a role, all whilst earning a real wage. Giving customers top-notch advice. The role involves efficiently answering telephone calls to the store. Advising customers that their hearing aids/ glasses are ready or delayed as appropriate.
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry-level position, you must not have worked in the customer service sector before.
- At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
About the Training
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional Skills English and maths if required
- Blended on/off the job training and location to be confirmed
About the Employer
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.
Skills Required
- Communication skills
- Organisation skills
- Administrative skills
- Team working
Training Provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Course/Training
Customer service practitioner (level 2)
Apply by: