Apprentice Freight Forwarder
White Distribution LTD T/A Metoni Logistics
About the Role
Apprentice role in a family-run freight forwarding business, learning customs clearance, shipment management, quoting & documentation. Gain hands-on experience with import/export processes, HMRC compliance & systems, while supporting customers & working within a supportive fast paced environment.
White Distribution Ltd t/a Metoni Logistics. We are a well-established, family-run freight forwarding business providing international logistics solutions across air, sea, rail and road. We pride ourselves on delivering a personal, reliable service to our customers and maintaining strong, long-term relationships.
This apprenticeship offers a fantastic opportunity to gain hands-on experience in the freight forwarding industry. You will work alongside experienced team members to learn the end-to-end process of moving goods internationally, ensuring compliance with UK and international customs regulations.
Key Responsibilities
- Assist with the preparation and submission of customs declarations (import & export)
Learn to use customs systems such as CDS (Customs Declaration Service) - Support the operations team with booking shipments across air, sea, rail and road freight
- Liaise with customers, hauliers, and shipping lines to coordinate shipments
- Check and process shipping documentation (commercial invoices, packing lists, etc.)
- Ensure all entries comply with HMRC regulations and company procedures
- Help resolve customs queries, delays, and documentation issues
Maintain accurate records and update internal systems
Provide general administrative support to the operations team
What You Will Learn
- Fundamentals of freight forwarding and global logistics
- Customs clearance procedures and UK import/export regulations
- Commodity codes, duties, and VAT calculations
- Use of industry systems and freight software
- Customer service and communication within a logistics environment
- Problem-solving in time-critical situations
Skills & Attributes Required
- Strong attention to detail
- Good organisational skills and ability to prioritise tasks
- Confident communication skills (written and verbal)
- Basic IT skills (Microsoft Office; willingness to learn new systems)
- A proactive and positive attitude
- Ability to work as part of a small, close-knit team
- Interest in logistics, international trade, or supply chain
- Structured apprenticeship with on-the-job training
- Exposure to all areas of freight forwarding and customs clearance
- Supportive, family-oriented working environment
- Career progression opportunities within the business
About the Training
On-the-job training.
About the Employer
About Us
We are a well-established, family-run freight forwarding business providing international logistics solutions across air, sea, rail and road. We pride ourselves on delivering a personal, reliable service to our customers and maintaining strong, long-term relationships.
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
- Logical
- Team working
- Initiative
- • Good organisational skills
Training Provider
SR APPRENTICESHIPS LIMITED
Course/Training
International freight forwarding specialist (level 3)